| NESTRO Support Tool |
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With the NESTRO Support Tool we can support you online at your screen without any trouble with firewalls, ip adresses or NAT.
Download the file below and contact the staff. File: support.exe (1,28MB)
Installation
Choose "Ausführen" (execute) to start installation after download or "Speichern" (save) to start installation later.
Confirm this security message with pressing "Ausführen" to continue.
Give the ID and the password displayed in the programm window to the staff.
Security notes
The connection to your desktop can only be established, if the tool is running and the supporter knows your ID and password. The password will be generated when the application starts and is evertime a different one.
Sven Puschner
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